MY ACCOUNTRESTRICTIONS
Why has my account been restricted?
Accounts are restricted when identity verification is incomplete, when a deposit limit, break or self-exclusion is active, or when we are required to review account activity.
Check your email: we always send the reason for a restriction and what is needed to lift it.
A BetStop or self-exclusion restriction cannot be removed early under any circumstances. Read more on the BetStop page.
For any other restriction, contact support with your account ID and we will explain the next step.
