LEGAL / DATA AND PRIVACY

PRIVACY LEDGER & TRANSPARENCY CENTRE

This Privacy Policy applies to all personal information collected by Ballr Pty Ltd (ABN 25 686 584 725) through the Bailrbet website and related digital services. Bailrbet is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what information is collected, how it is used, when it may be disclosed, and how Customers can access or correct their information.

APP COMPLIANT
BALLR REGULATED

DATA TRANSPARENCY PIPELINE

01 COLLECTIdentity & device telemetry
02 USEOdds & account operations
03 SHAREIntegrity & identity checks
04 RETAINCompliance-bound thresholds
05 PROTECTActive network firewalls
06 CONTROLDirect consumer parameters

CHAPTER A: UNDERSTANDING YOUR DATA (01-03)

This Privacy Policy applies to all personal information collected by Ballr Pty Ltd (ABN 25 686 584 725) through the Bailrbet website and related digital services. Bailrbet is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what information is collected, how it is used, when it may be disclosed, and how Customers can access or correct their information.

Bailrbet may collect the following categories of personal information. The following data inventory matrix outlines exactly what records our platforms maintain:

Identity Information: Full name, date of birth, gender, residential address
Account Information: Username, password, account preferences, communication preferences
Financial & Transactional: Bank account details, debit card information, deposit and withdrawal history, wagering records
Wagering Activity: Bet history, settlement records, account balances, promotional bonus actions
Technical Telemetry: IP address, device identifiers, browser type, operating system, referring URLs, session metrics
Communications: Customer support transcripts, emails, legal notifications, and correspondence records

Personal information is accrued via structured touchpoints inside the Ballr ecosystem:

3.1Direct InteractionCollected when you register an Account, make a deposit, place a wager, contact support, or update account fields.
3.2Third-Party VerificationSourced from third-party identity verification providers used to confirm your identity and age during onboarding.
3.3Payment Service PipelinesObtained from secure financial service providers who process deposits and transactional withdrawals.
3.4Automated TelemetryAutomatically tracked via cookies, analytics trackers, and system diagnostics as you browse the platform.
3.5Regulatory & System StatusSourced from regulatory authorities, racing/sporting integrity bodies, or BetStop relative to exclusion state.

CHAPTER B: HOW DATA IS USED (04-05)

Information collected is managed to ensure high platform fidelity, security, and absolute compliance with Australian regulatory codes:

Wagering Services: Operating your account, settling sports/racing wagers, calculating payouts
Identity Verification: Validating age and credentials against standard KYC verification databases
Payment Processing: Settling deposits and processing secure withdrawal instructions
Fraud Prevention: Monitoring transaction streams to detect and isolate unauthorized usage
Regulatory Compliance: Satisfying commonwealth and state-specific bookmaking legal directives
Responsible Gambling: Enforcing pre-set deposit thresholds, time-outs, and BetStop checks
Customer Operations: Sending critical service notifications, technical updates, and opted-in alerts
Platform Improvement: Aggregating telemetry logs to optimize betting speeds and core flows

Bailrbet may disclose personal information to approved corporate entities and public regulators:

BAILRBET SECURE SHARING TOPOLOGY

BAILRBET DATABASE

REGULATORS (VGCCC)
IDENTITY SERVICES
BETSTOP DATABASE
INTEGRITY BODIES

Regulatory authorities: The Victorian Gambling and Casino Control Commission (VGCCC) and relevant commonwealth regulators.
Payment processors: Verified banking partners and transactional payment infrastructure providers.
Identity verification providers: Specialist third-party validation networks that confirm KYC details.
Technology and service providers: Web-hosting environments, analytical engines, and compliance tools.
Law enforcement: Public safety institutions where legally demanded or mandated.
Racing and sporting integrity bodies: Official oversight boards governing sport and race manipulation investigations.
BetStop: Australia's national self-exclusion registry framework.

CHAPTER C: RETENTION AND COMMUNICATIONS (06-07)

6.1 Bailrbet retains personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory and reporting requirements.

6.2 Wagering transaction records and Account information may be retained for a minimum period as required by applicable gambling legislation.

6.3 When personal information is no longer required, it will be securely destroyed or de-identified.

7.1 Bailrbet may use personal information for direct marketing where you have provided consent.

7.2 You may opt out of marketing communications at any time by updating your Account preferences or contacting customer support.

7.3 Marketing restrictions applicable to Customers registered with BetStop will be respected at all times.

CHAPTER D: PROTECTION AND CUSTOMER RIGHTS (08-10)

8.1 Bailrbet takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

8.2 Security measures include encryption, access controls, secure hosting infrastructure and regular security assessments.

8.3 No method of transmission or storage is completely secure. Bailrbet cannot guarantee absolute security of personal information.

CRYPTOGRAPHIC PROTECTION LAYERS

AES-256 ENCRYPTION
NETWORK FIREWALLS
SOC-2 FRAMEWORK

9.1 You may request access to the personal information Bailrbet holds about you at any time.

9.2 If your personal information is inaccurate, incomplete or out of date, you may request correction.

9.3 Requests should be directed to our privacy contact details below. Bailrbet will respond within a reasonable timeframe.

10.1 If you believe your privacy has been breached, you may submit a complaint to Bailrbet using the contact details below.

10.2 Bailrbet will investigate and respond to complaints within 30 days.

10.3 If you are not satisfied with the outcome, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

STAGE 01CONTACT BAILRBET
→
STAGE 02INTERNAL INVESTIGATION
→
STAGE 03EXTERNAL ESCALATION (OAIC)

CHAPTER E: ADDITIONAL PRIVACY MATTERS (11-14)

11.1 Some of Bailrbet's service providers may process personal information in countries outside Australia.

11.2 Where personal information is disclosed overseas, Bailrbet takes reasonable steps to ensure that recipients comply with the Australian Privacy Principles or equivalent protections.

DATACENTRE GEOGRAPHIES: AUSTRALIA, USA, SINGAPORE

18+

Bailrbet is an 18+ wagering service. Bailrbet does not knowingly collect personal information from individuals under the age of 18. If Bailrbet becomes aware that personal information has been collected from a minor, it will take steps to delete that information.

Bailrbet may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices or the services offered. The updated policy will be published on the Platform with the revised date. Continued use of the Platform after changes are published constitutes acceptance of the updated policy.

If you have questions about cookies or privacy, please contact us.

PRIVACY LEDGER & TRANSPARENCY CENTRE

01About this Privacy Policy

02Personal Information We Collect

03How We Collect Information

04How and Why We Use Your Information

05Disclosure to Third Parties

06Data Retention

07Direct Marketing

08Data Security

09Access and Correction

10Privacy Complaints

11Overseas Disclosure

12Children's Privacy

13Changes to this Privacy Policy

14Contact